Canadian Real Estate News

Helpdesk Online - Submit Your Tickets

  February 8, 2010 – 7:18 pm

http://help.propertysold.ca Please submit your trouble tickets at this address. Our customer support staff has been trained and is ready to man the battle stations. We are going to keep it in a trial this week. If you are reading this feel free to submit a ticket but we will not be adding the new "Support" tab until next week as we work through the kinks with our users.

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PropertySold Customer Helpdesk Finalized & Online Monday

  February 5, 2010 – 3:53 pm

Our engineering team has finalized the helpdesk installation along with a new FAQ system. The official launch of these systems will be next Monday but customers may get a sneak peak at these systems by following the links below. Please bear with us as we continue to tweak the system. If you have problems loading the pages that is probably us making some changes. PropertySold Customer Support System - Submit trouble tickets to our customer support team. PropertySold FAQ System - Get answers to your questions about Propertysold and our services. You will notice a new tab in the main menu of the website labelled "Support" after we officially launch so watch out for it.

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Internet Explorer Problems Resolved

  February 5, 2010 – 10:59 am

Our engineers have solved the problem with some pages not displaying in some versions of Internet Explorer. There was a problem in areas that had many listings where the page would not completely load because there was too much data being passed to our Google maps. We have taken steps to lighten the load on our servers while generating our maps and this has made the problem disappear. We will continue to monitor the site and it's functionality and we welcome your calls at our customer service line if you are still experiencing difficulties. 1-866-686-9929.

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Internet Explorer Problems with the Site To Be Resolved Today

  February 4, 2010 – 10:24 am

Our engineers are working to solve a problem some of you are having viewing the website in internet explorer. Still some pains to work out on the new server but we should have a solution in today. Thank you for your patience.

Posted in Company News

PropertySold Website Passes $350 Million in Real Estate Sales

  February 3, 2010 – 10:25 pm

In our 5th year of operation we have surpassed over $350 million in real estate sales through the PropertySold.ca website. That is a lot of real estate sold and we look forward to helping even more of our customers with a smooth home sale in 2010.

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PropertySold Customer Support Center Installed

  February 3, 2010 – 9:02 pm

We are doing the final testing on a new customer support ticket system. We have the system completely installed and are just testing the email capabilities of the scripting to make sure there are no bugs (so we can receive all of your emails and support requests). This system will be online before the end of the week and will be available as a tab on the main menu of the site. The tab will have the label "Support". Just another way we are trying to improve our services for you our loyal customers. Thank you and please drop us a line using the new helpdesk system if you are having any troubles at all with our service.

Posted in Company News

PropertySold Starts the New Year With A Quarter of a Million Visitors

  February 3, 2010 – 1:07 am

We are on pace for 3 million visitors this year if the current crisp pace to start the new year continues. Please view our sites statistics for January. A little hiccup at the end of the month during our server move has distorted the results a little.

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PropertySold Acquires Canadian Mortgage News

  February 2, 2010 – 8:09 pm

In our efforts to improve and expand our real estate network PropertySold.ca Inc. has acquired the Canadian Mortgage News magazine. The Canadian Mortgage News is the premier site for information on the Canadian mortgage industry and shopping for mortgages. The mission of this magazine is to provide you with the necessary information to make the right decisions regarding the financing of the purchase of your home. Visit the Canadian Mortgage website for more information about the latest addition to the PropertySold Real Estate Network.

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PropertySold.ca Website Receives Over 2.5 Million Visitors in 2009

  February 2, 2010 – 7:27 pm

A word about website statistics. Be wary of any website that advertises "hits". Hits are not visitors. If one webpage is loaded this can literally generate 100's of hits. The true measure of how many people have visited a website is the "Unique Visitors" count. Websites that advertise their hit count instead of their visitor count should be avoided. We proudly present our 2009 traffic statistics showing us with a Google Analytics validated 2.58 million visitors for 2009. With our move to new faster servers and our upgrade plans for the main website we look forward to serving you even better in 2010.

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PropertySold Partners with EasyRate to Bring Full Mortgage Services

  February 2, 2010 – 7:15 pm

PropertySold.ca has partnered with Easyrate.ca to provide our clients with all of their mortgage needs. Easyrate.ca is a licensed mortgage broker capable of providing loans and financing Canada wide. Visit the EasyRate.ca website to get more information or look for their banners throughout the PropertySold.ca website.

Posted in Company News